Frequently Asked Questions

01

Should the previous owner have to pay for fixing the problems that I have?

 

You would have to prove that the previous owner knew about the problem and failed to disclose it. Legal fees could cost more than repairs and you might end up being burdened with both. Often the previous owner was under the impression that a problem was resolved; but the work wasn’t guaranteed by an entity able to back the warranty. –handyman, landscaper, family friend, DIY, etc.

02

 
Will insurance cover the cost of the repairs that I need?

 

Usually not! -unless the problems were caused by storm damage. Most insurance Companies consider water intrusion a maintenance issue (or failure of proper maintenance).

03

 
I put up new gutters, ran extensions away from the house, & re-graded…why do I still get water under my house?

 

No amount of roof water control and grading will stop the ground from getting saturated when it rains. (If grading kept water from going into the ground, there wouldn’t be trees on hills or the sides of mountains.) Foundation protection has to be in the ground next to the foundation.

04

 

05

Can we ever finish our basement with confidence that it’ll stay dry?

 

We can usually solve water intrusions problems thoroughly enough that a basement can be finished when we’re through. We offer follow up instructions with most of our basement systems

 
Do we have to dig up all of our landscaping to resolve the problem?

 

Very often this can be avoided. When we do have to dig up plants, we have an excellent record with regard to plant survival after we replant them. Except for very deep basement excavations, we do most of our digging by hand; and that enables us to minimize plant trauma.

 
How can a house so new, that passed inspections, have a water problem?

 

Unfortunately, building codes aren’t sufficient with regard to foundation drainage and waterproofing. Most builders are not budgeted to do more than code minimums. That's all city/county inspectors can look for.

 
Why didn’t my home inspector discover the problem?

 

Most home inspectors are ‘general practitioners’ who know the basics about all aspects of a structure—plumbing, roofing, electrical, etc. We have the utmost respect for Home Inspectors – especially the ones who realize their limitations. If they inspect a house that doesn’t have water under it at the time of the inspection, the problem is easily missed. A specialist is better equipped to detect the residual signs of water/moisture problems; even in the midst of a drought.

 
How is water getting under my house?

 

It’s probably because there’s either poor or nonexistent waterproofing & drainage for the foundation. An inspection is needed to find out for sure. If water is getting under your house, please request a free inspection by Lindsley Waterproofing.

 

Since 1994 Lindsley Waterproofing has been Making Homes Healthy by providing expert waterproofing services to homes and businesses in the Research Triangle region of North Carolina. We can help you if you are in or are near Apex, Benson, Carrboro, Cary, Chapel Hill, Clayton, Durham, Franklinton, Fuquay Varina, Garner, Hillsborough, Holly Springs, Knightdale, Pittsboro, Raleigh, Rolesville, Roxboro, Selma, Smithfield, Wake Forest, Wendell, Youngsville, Zebulon, North Carolina. We repair and prevent structural water damage provide for new & existing structures. Our guaranteed services include de-watering, foundation repair, structural repair, fixing foundation leaks, waterproofing, yard drainage, french drains, crawlspace conditioning, helical pier foundations and ensuring that we help you to create a healthy home.

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Lindsley Waterproofing | Durham, NC | BBB A+ Rating
Corporate Office
Office Hours: 
Monday - Friday 8-5

607 Ellis Rd, Suite 99
Durham, NC 27703

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